Reviews Matter

Your Reviews.
Your Reputation.

  • See your ratings across Google, Yelp, Facebook & Healthgrades
  • Compare your reputation vs. local competitors
  • Generate perfect review responses with DentGPT
Your Practice
4.2
127 reviews
G
4.3
Y
4.0
f
4.5
💡 Above average in your market. 3 competitors have higher ratings.

Recent Reviews

Sarah M.

"Amazing experience! Dr. Johnson was gentle and explained everything clearly."

Mike R.

"Long wait time. Waited 45 mins past my appointment. Otherwise okay service."

⚠️ The 2-star review is unanswered. Respond within 24 hours.

Response Rate Alert

🚨 Reviews Need Responses
32%
of reviews unanswered
  • Mike R. (2 stars) 3 days ago
  • Lisa K. (5 stars) 5 days ago
  • James T. (4 stars) 1 week ago
Respond with DentGPT
Your Practice
4.2
127 reviews
G
4.3
Y
4.0
f
4.5
💡 Above average in your market. 3 competitors have higher ratings.
88% of patients read reviews
4.0+ stars = 2.7x more calls
73% more trust with responses
The Reality

93% of Patients Read Reviews Before Choosing

Put yourself in a patient's shoes. You need a new dentist. You Google "dentist near me" and see two options. Same distance, both look professional. One has 4.8 stars with 200 reviews. The other has 4.2 stars with 15 reviews. It's not even a contest.

The Psychology of Trust

Reviews aren't just ratings—they're social proof. When a stranger sees 200 people vouching for your practice, they unconsciously think "that many people can't be wrong." A handful of reviews triggers the opposite: "Why hasn't anyone else been here?"

The Silence Problem

Here's what damages your reputation fastest: silence. When a patient leaves a negative review and you don't respond, every future reader assumes you don't care. When you respond professionally, you show you're engaged and willing to address concerns.

Practices with 4.0+ stars get 2.7x more calls than those below 4.0. The difference between 3.9 and 4.1 is a chasm.

How It Works

What Reputation Management Actually Means

Reputation management isn't about gaming the system. It's about creating a flywheel: more reviews lead to higher rankings, which lead to more visibility, which brings more patients, who leave more reviews. The cycle compounds.

1

Ask Systematically

Happy patients rarely think to leave reviews. A simple follow-up text after their visit can 10x your review flow.

2

Respond to Everything

Good reviews get a thank you. Bad reviews get empathy and an invitation to talk offline. Both build trust.

3

Address Issues Fast

A negative review responded to within 24 hours shows you care. A week later? You look like you're ignoring it.

Imagine 500 people vouching for you in a room full of strangers. That's exactly what 500 Google reviews does online—every single day, 24/7, to every person considering your practice.

What Success Looks Like

  • A steady stream of new reviews (aim for 5-10 per month)
  • 100% response rate—yes, every single review gets a response
  • Negative reviews addressed within 24 hours with professionalism
  • Rating trending upward over time (even 0.1 stars matters)
Why It Matters

The Real Revenue Impact

5-9%
revenue increase per 1-star improvement

A Harvard Business School study found that every 1-star increase on Yelp led to a 5-9% revenue boost. Google reviews show similar patterns.

Before

Smile Dental had 3.9 stars and was watching patients choose the practice down the street with 4.7 stars. 32% of their reviews were unanswered, including two 1-star reviews that had been sitting there for months.

After 6 Months

With systematic review requests and DentGPT-powered responses, they hit 4.6 stars with 100% response rate. Patient flow reversed—now the competitor was losing patients to them.

The Math

The difference between 3.5 and 4.5 stars isn't "half a star"—it's the difference between being filtered out and being the obvious choice. For a typical practice, that gap can mean $100,000+ in annual revenue. And unlike ads, once you build your reputation, it keeps working for you without monthly spend.

Complete Intelligence

Your System for Reputation Management

Everything you need to understand, monitor, and improve your online reputation.

Multi-Platform Monitoring

See your ratings across Google, Yelp, Facebook, and Healthgrades in one unified view.

Competitor Comparison

See how your reviews stack up against every dentist within 5 miles of your practice.

AI Review Responses

DentGPT crafts perfect, HIPAA-compliant responses to any review in seconds.

Unanswered Review Alerts

See which reviews need responses and how long they've been waiting.

Sentiment Analysis

Understand what patients love and what concerns them most through AI analysis.

HIPAA Compliant

All responses are guaranteed to never include protected health information.

Simple Process

How Reputation Intelligence Works

1

Enter Your Practice

Just type your practice name and we'll find you across all major review platforms.

2

Get Your Snapshot

See your ratings, review counts, and unanswered reviews in one comprehensive view.

3

Compare Competitors

Understand where you rank against every practice in your market.

4

Respond with AI

Use DentGPT to craft perfect responses to every review in seconds.

No Credit Card Required

You Get This FREE

Your reputation snapshot, competitor comparison, and AI-powered review responses. All free, forever.

Multi-platform review snapshot
Competitor reputation comparison
DentGPT review responses
Check Your Reputation Free
Common Questions

Frequently Asked Questions

Absolutely. DentGPT is specifically trained to never include PHI (Protected Health Information) in responses. It will never mention specific treatments, diagnoses, or appointment details—only warm, professional language.

We can't remove legitimate reviews—and honestly, you shouldn't want to. A practice with only perfect reviews looks suspicious. What we help you do is respond professionally to turn negatives into opportunities.

No—the Practice Grader gives you a point-in-time snapshot of your reputation. We believe you and your staff should be checking your own reviews regularly. What we DO give you is DentGPT to make responding effortless.

DentGPT generates professional, empathetic responses that acknowledge concerns without being defensive. It focuses on taking the conversation offline while showing future readers that you care about patient experience.

Ready to take control of your reputation?

Start with a free audit. See where you stand against competitors—then use DentGPT to respond to every review in seconds.

"We went from 3.8 to 4.6 stars in 4 months. DentGPT made responding to reviews actually manageable."
— Family Dentist, Austin Texas ★★★★★